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Your Privacy Choices

Last updated · 2026-07-01

This page explains the privacy rights available to you and how to exercise them. We recognise GDPR-style rights for users in the EU and UK and offer the same controls to users elsewhere where reasonable.

Rights you can exercise

Subject to applicable law, you may:

  • Access — request a copy of the personal data we hold about you;
  • Correction — ask us to correct inaccurate or incomplete data;
  • Deletion — ask us to delete personal data we no longer need to keep;
  • Restriction — ask us to limit how we process your data in certain situations;
  • Objection — object to certain processing based on legitimate interests;
  • Portability — receive your data in a portable, machine-readable format (where applicable);
  • Withdraw consent — for any processing based on consent;
  • Opt out of analytics — via our Cookie Preferences page.

How to submit a request

Email hello@clavix360.app with the subject "Privacy request". Include:

  • The right you want to exercise;
  • Enough information for us to identify your account (e.g. the email on the account);
  • The data you are asking about (if known).

Identity verification

To protect your data, we may need to verify your identity before processing a request. We will only ask for what is necessary.

Response timeframe

We aim to acknowledge requests within a few business days and respond in full within 30 days, or sooner where required by law. If a request is unusually complex we may extend the timeframe in line with applicable law and will keep you informed.

Regional rights

EU / UK users — GDPR rights as set out above; right to lodge a complaint with a supervisory authority.

Canadian users — PIPEDA-equivalent rights of access and correction.

Other regions — we honour equivalent rights where reasonable and where applicable law allows.

Contact

hello@clavix360.app — Clavix360.app, Ottawa, Canada.

Questions about this document

hello@clavix360.app Ottawa, Canada

This document is provided for general information and may be updated as our service evolves. It is not legal advice. Governing law: Province of Ontario, Canada.